We are committed to Prompt Reply and Fast Maintenance. Our service is always better than what you expected. For it, we have established a team of professionals to ensure your interests.
We professionally provide Turn-Key Project of lasers and complete sets of NC laser processing equipment as well as free processing technology. And an effective and complete service system has been built up.
Service before Sale
We provide technical proposals and materials about equipment; reply to customers' questions; help customer do market analysis of NC laser processing equipment, and; provide processing base for the convenience of customer's on-the-spot visit and investigation.
Service in Sale
We provide operation instructions for all sets of equipment; help customer plan and design production, water and power supply; provide free-of-charge training to customer's equipment operators.
Such training is generally arranged twice. The first training about basic theories and simple operations is arranged before goods delivery and the second is given by our technicians on the spot of installation and debugging. Quality of the training is ensured.
Service after Sale
Our storage of spare parts is sufficient for customer's needs; 3 hotlines of phone stand by to reply to customer's enquiries and questions; our technicians hold consultations to determine good and fast solutions to customer's problems. We promise 24 hours service.
One-year repair of equipment after acceptance is guaranteed. And the maintenance is through life. Within the warranty period, we promise to send engineering technicians to visit customer's production site 4 times a year to provide regular check and maintenance, solve problems and give further training; at alternation of seasons, we promise to remind our customers to pay prompt attention to the stable operation of their equipment; and every day we promise to send our technicians to door to maintain equipment and clear troubles.
What we do is to maximize customer's interests.
Our 24 hours service is accessible!
Customer Service Tel: 025-58841815 Marketing Dept Tel: 025-58742622
Technical Consultation Tel: 025-58840187 Customer Complaint Tel: 025-58846784